Regarding Book titled " The Quality Management System in Higher Education"

India has one of the largest and diverse education systems in the world. Privatization, widespread expansion, increased autonomy and introduction of Programmes in new and emerging areas have improved access to higher education. At the same time, it has also led to widespread concern on the quality and relevance of the higher education. To address these concerns, the National Policy on Education (NPE, 1986) and the Programme of Action (PoA, 1992) spelt out strategic plans for the policies, advocated the establishment of an independent National accreditation agency. Consequently, the National Assessment and Accreditation Council (NAAC) was established in 1994 as an autonomous institution of the University Grants Commission (UGC) with its Head Quarter in Bengaluru. The mandate of NAAC as reflected in its vision statement is in making quality assurance an integral part of the functioning of Higher Education Institutions (HEIs).

The NAAC functions through its General Council (GC) and Executive Committee (EC) comprising educational administrators, policy makers and senior academicians from a cross-section of Indian higher education system. The Chairperson of the UGC is the President of the GC of the NAAC, the Chairperson of the EC is an eminent academician nominated by the President of GC (NAAC). The Director is the academic and administrative head of NAAC and is the member-secretary of both the GC and the EC. In addition to the statutory bodies that steer its policies and core staff to support its activities NAAC is advised by the advisory and consultative committees constituted from time to time.


  1. The following members are delisted from the Collegium of NAAC Assessors portal
  2. NAAC Public Notice
  4. NAAC Public Notice
  5. Malla Reddy College of Engineering, Campus 1, Dhulapally Road, Maisammaguda Post, Komapally, Rangareddy (Dt) Secunderabad, Telangana-500100 is blacklisted from the process of accreditation of NAAC
  6. Dhanekula Institute of Engineering and Technology, Penamaluru Mandal, Ganguru, Vijayawada, Andhra Pradesh-521139 is blacklisted from the process of accreditation of NAAC
  7. Accreditation Results
  8. Revised Student Satisfaction Survey (SSS) poster on campus in HEIs
  9. Registration of HEI on NAAC portal
  10. Special Exclusive Interview of Director, NAAC in all India editions of The New Indian Express News Papers (edex)

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  1. Appointment of Part time Chief Vigilance Officer to NAAC
  2. Notification to All Higher Education Institution’s : Notification AQAR Extension
  3. Notification to All Higher Education Institution’s (AQAR Re-open cases for editing and resubmission)
  4. Notification to All Higher Education Institution’s (SSR and DVV extension will not be provided by NAAC)
  5. Notification Regarding NAD Registration
  6. On-site/Hybrid PTVs
  7. Notification to Dual Mode Universities (DMUs) (Considering COVID 19 pandemic)
  8. Corrigendum
  9. Consideration of 2020-2021 Academic data for A&A (Covid-19)
  10. Revised Fees structure for all HEIs( Applicable for Institutions submitting IIQA from 1st April 2021 )
  11. Appeals Notification (Fee for appeals)
  12. Revised Data Templates for General Institutions( Applicable for Institutions submitting IIQA from 1st March 2021 )
  13. Consideration of 2019-2020 Academic data for A&A (Covid-19)
  14. Notification to all Higher Education Institutions-Academic Year 2019-2020 (Considering COVID 19 pandemic)
  15. Notification to all Higher Education Institutions-Extension of validity period of accreditation (Considering COVID 19 pandemic)
  16. Notification for email messages to registered users and survey attendees.

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  1. Revised Guidelines for Grievance Redressal (Appeals)
  2. Guidelines Peer Team (Assessors)
  3. Revised Guidelines for Grievance Redressal (Appeals-old)
  4. Feedback by Assessor
  5. Feedback by Institution
  6. NAAC Onsite Peer Team Visit Guideline(Considering Covid-19 pandemic)
  7. Undertaking by the Peer Team Member and HEIs
  8. Bibliometric data validation methodology of NAAC (For Universities and Autonomous Colleges)
  9. The new guideline for the creation of IQAC and AQAR
  10. Procedure for academic collaboration for seminar without Financial Support
  11. Office Memorandum: TA & Sitting Fee Payable to Officials and Non-Official Members/Experts
  12. Centralised Complaints Management Committee (CCMC) to deal with complaints pertaining to Assessment and Accreditation process of NAAC

General Queries
+91-80-23005100, 111
Call Centre / FMC
080- 23005200
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All registered users of NAAC are requested to use only Support/Helpdesk (in portal) for reporting any kind of queries/issues
Call Centre Timing
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NAAC Delhi Office
+91- 11- 24126092, 93, 95

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